Shipping Policy

Last updated: January 25th, 2026

At Aberdeen West, we aim to deliver your order quickly and reliably. Please review our shipping policy below:

---

Order Processing

• Orders are processed within 2 business days (excluding weekends and holidays) after payment is received.

• You will receive a confirmation email once your order has shipped.

---

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery times:

  • Domestic (within Australia): [2 - 5 business days]

  • International: [2–14 business days] (may vary depending on location and customs).

Please note: Delivery delays may occasionally occur due to postal service issues, customs clearance, or other factors beyond our control.

---

Shipment Confirmation & Tracking

• You will receive a tracking number once your order has shipped.

• Tracking may take up to 24–48 hours to update.

---

Customs, Duties & Taxes (International Orders)

• Aberdeen West is not responsible for any customs fees, import duties, or taxes applied to your order.

• These charges are the customer’s responsibility.

---

Lost or Damaged Packages

• We are not liable for lost or stolen packages once they are marked as delivered.

• If your package is lost or damaged in transit, please contact the shipping carrier first, then reach out to us at [email protected]

---

Contact Us

For any questions regarding shipping, please contact us at:
📧 [email protected]
📍 132 Tweed Coast RD, Chinderah NSW 2487, Australia